Bad management : the worst application reply ever

Renault's management team is as good as their cars...

When you apply for a job in reply to an advert, the least you expect from the company is that they will reply to you even if they're not interested. But there's a good way and a bad way to do that. The good way would be to say that, as an executive of this company, you are sorry that the applicant does not fit the job, bladibladibla...

 But there's something even more important : give the reason(s) why you're not interested. Why is that so important ?

• First it's a sign of respect and appreciation for the applicant and the time he spent in the process.
• It gives the applicant an explanation for not being chosen, instead of letting him imagine other reasons that might be very negative and that he might spread around him.
• An applicant is as important as a customer, don't turn him into a hater of the company. Respect your applicants.

Dear applicant, piss off

And now ! Le coup de grace. Behold ! Here is the mail I just received from Renault less than 12 hours after turning in my CV.

Nous vous remercions de l'intérêt que vous témoignez à notre entreprise en nous soumettant votre candidature pour le stage Stagiaire Assistant communication produit (DSM - 10503612).
Après l'avoir étudiée avec soin, nous regrettons de ne pouvoir y donner une suite favorable.

Nous vous souhaitons tout le succès possible dans votre recherche.

Sincères salutations.

 

Which translated into English goes something like this :

We thank you for the interest you show to our company by applying for an intern assistant to product communication position. Having deeply examined it, we are sorry to tell you that we can't give you a positive response.

We wish you all the best for your future enquiries.

Yours sincerely.

In other words Renault is telling me to piss off ! Now I know that it is the classic email reply. But hang on a second, why do they answer me like that on a Monday morning (I sent my cv on Sunday) as they say on their website that they're looking for a communication assistant ? Am I incompetent ? Come on ! Just give a reason, even if it's a fake one (like we are sorry we already found someone).

Or maybe France is the worst country in the world where you can't find a job in a major company if you don't have an enginering degree. And I'm sure engineers know a great deal about marketing, advertising, media, online marketing.

So here's my useless (angry) tip : if you're thinking about buying a car, don't buy a Renault.

 

Bob Harris (who is pissed off by mindless froggies)